I mostly support my local model shop, but do have to buy many of the update kits and such from internet sources, for instance Lou Stener models, because he carries what I want in stock, where as my local shop does not. Although I buy Humbrol and Tamiya paints from that source, they do not stock Vallejo, which are rapidly becoming my preferred medium.
The local shop does not have the space to keep every brand and accept that I get some things elsewhere.
I suppose that this is where the more specialist model supplier will always win and with the advent of growth in internet trading, they do not have the expense of premises along with the massive increase in sundry service charges which allows them to keep the prices down.
All in all it is a question of supply and demand, so when I demand something if a model shop cannot supply it, I like the options available to get them from a wider circle of those who can.
Another thing is that often the small 'enthusiasts' shop [maybe modellers themselves] often has a website that is simple to navigate, whereas although for instance Hannants is a superb resource, I do find their website quite frustrating at times because they carry such a great level of stock ,that searches can meander in all directions.
I would love to do more with them but find it hard to justify the cost of a hundred mile round trip and I live quite close to them.
These are my thoughts, but still do hate it when shops close as there is nothing like the experience of the smells and atmosphere that you cannot get in an electronic purchase
Regards to all,
John