MonkeyBoy here -
Just thought I'd boast a bit more about my local hobby shop guy:
I go in the other day prepared to order a Gunze L5 pump for my airbrush. I brought my brand new Pasche double action brush with me to check the fittings/adapters to make sure I can hook it up. (I bought the Pasche in the states and brought it here to Japan).
Well, despite Gunze's adapter selection, there was no way to connect my Pasche to the Gunze pump. So, I ask the guy about new airbrushes - ones that will hook up to the pump (even though I hate to shelve this brand new Pasche). He starts showing me some. He takes a few from his workbench, hooks 'em up and lets me spray a few.
So, okay, I'm about to buy a new airbrush and the pump. But, I have one final question: will the pump operate okay if I bring it back to the States someday (110volts vs. Japan's 100V). He tells me that he doesn't think it's a good idea. He doesn't think it will work. Well, I'm figuring on being here at least a year, probably more, though, so I'm just about to go through with the order.
Just then, the guy excuses himself and goes out back. A minute later he comes back carrying a used Iwata pump that appears to be an older model but in great condition. He takes my Pasche brush and lo and behold it hooks right up! He offers to give me the pump free of charge! The only stipulation being that if/when I return to the States I return the pump. But he emphasized that, not to worry, if something happens to it (such as it breaking for some reason) that it's no problem.
Needless to say, I am thoroughly impressed with this guy's character. He essentially forfeited a sizable sale at the expense of offering me a free compressor. I almost couldn't accept it - but I did :-)
I felt so obligated afterwards, though, that I had to buy a spray booth from him to use with my new airbrush set :-)
Now, is that service with a smile or what?
Regards
MonkeyBoy