What models ?

Very sorry to hear this Charles. It can´t get any worse than this. There´ll be no chance of getting you back to modelling at this rate!

Did you ship the models in that cardboard box? How did you secure them? I guess "this side up" doesn't mean much to the post office.

Charles, I take it the buyer sent you these pictures? Something just doesn't look right. I mean they look like they were beaten with a hammer and not just thrown around by the post office.
Call me a skeptic, but I wonder if the models you sent are sitting in a nice display case and what you see is just a bunch of stuff from the scrap bin. I hope you're not out too much money.

Looks like not packed with them Plastic Peanuts.
Sorry to see them I remember the builds now.
To bad indeed. So time to hit the PO on a Claim I think. Were they insured?

i have heard before that customs sometimes tears things open and then does a pathetic job of repackaging. any indication of that having happened?

What a sad story! I note that there is what looks like a wooden diorama base in there. If that wasn't held tight could that be what did a lot of the damage? When I worked for Buckingham Pewter years ago, I remember the guv'nor checking out our packing. He did this by hurling boxes from one end of the factory to the other, to replicate what he had seen being done @ Mount Pleasant sorting office! We had arrived at an expanded polystyrene muff, that was custom cut for each figure, then held in a carboard sleeve. This was then wrapped. The models were unharmed by this treatment; however they were individual 80mm pewter or white metal figurines (some handpainted). What the others have said about the "poly peanuts" would be mandatory on plastic kits, as NO movement must be permitted.