_GOTOBOTTOM
User Support
Having a problem with the site? Post it here.
Picture uploading problem
Frenchy
Visit this Community
Rhone, France
Member Since: December 02, 2002
entire network: 12,719 Posts
KitMaker Network: 69 Posts
Posted: Friday, March 31, 2006 - 01:37 AM UTC
I've tried several times today to upload pics in my gallery and all I got was an message telling me that "We're sorry, but the system experienced an unrecoverable error. Please try again later." ...
Is it worth trying again if the error is "unrecoverable"

I just hope it's only temporary..

Frenchy
staff_Jim
Staff MemberPublisher
KITMAKER NETWORK
Visit this Community
New Hampshire, United States
Member Since: December 15, 2001
entire network: 12,571 Posts
KitMaker Network: 4,397 Posts
Posted: Friday, March 31, 2006 - 02:23 AM UTC
That message appears when you try to access the upload area but are not logged in on the Photos site as yet. Make sure you have logged in there as well.

Thanks,
Jim
Frenchy
Visit this Community
Rhone, France
Member Since: December 02, 2002
entire network: 12,719 Posts
KitMaker Network: 69 Posts
Posted: Friday, March 31, 2006 - 10:58 AM UTC
Thanks for caring Jim ! So that was me ... In my defence I would say that some automatically-generated messages are not very explicit (but I'm a sore loser )
Thanks again

Frenchy
USMarine
Visit this Community
Christchurch, New Zealand
Member Since: September 17, 2005
entire network: 475 Posts
KitMaker Network: 0 Posts
Posted: Monday, April 03, 2006 - 11:36 AM UTC
this has also hapened to me and this comes up

Error creating thumbnail! Error code: 6

Command:

"/usr/local/bin/mogrify" +profile "*" -size 175x22 -quality 70 -geometry 175x22 '/home/kmadmin/photos/data/500/thumbs/picture.png'

? matt
staff_Jim
Staff MemberPublisher
KITMAKER NETWORK
Visit this Community
New Hampshire, United States
Member Since: December 15, 2001
entire network: 12,571 Posts
KitMaker Network: 4,397 Posts
Posted: Monday, April 03, 2006 - 07:49 PM UTC
Hmm...that's a new one. And your original image is a PNG formatted image?? Those are pretty rare (outside the web design world). I am guessing that if you try to upload a jpg it will work?

Jim
USMarine
Visit this Community
Christchurch, New Zealand
Member Since: September 17, 2005
entire network: 475 Posts
KitMaker Network: 0 Posts
Posted: Tuesday, April 04, 2006 - 08:45 AM UTC
is there a way to change it to jpg


cheers
matt
 _GOTOTOP