Do any of you have any experience with this company? I ordered a couple of kits before Christmas, got a confirmation on the deal by e-mail, and since then nothing. Sent a couple of e-mails but no reply.

Erik

I knew the owner personally when i lived in Berlin, and he is a good guy, so don't worry about getting ripped off. frankly i am suprised by the delay. If there is something wrong, it is an honest mistake. Also keep in mind people in Germany tend to leave for weeks and even months at a time, particularly in winter. and they do not often understand the impatience americans have with customer service. regardless, don't worry - he'll get it straightened out for you eventually, just might need some patience if he decided to flee the horrible german winter for a while