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Modeling in General
General discussions about modeling topics.
Problems with Hobby Easy
lestweforget
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Victoria, Australia
Member Since: November 08, 2002
entire network: 2,832 Posts
KitMaker Network: 680 Posts
Posted: Thursday, February 24, 2005 - 10:36 PM UTC
Either the Aussie dollar skyrocketed overnight or Hobby Easy needs to fix their site quicksmart.
I e-mailed them, no response yet.
Check out these price errors when the sites currency is set to Australian Dollar



Grrr.... with these wacky price errors, i cant order from them tommorow as planned
Very frustrating considering i dunno when it will be fixed, thats if they do fix it!
This happening to anyone else?
Cheers
Major_Goose
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Kikladhes, Greece / Ελλάδα
Member Since: September 30, 2003
entire network: 6,871 Posts
KitMaker Network: 0 Posts
Posted: Thursday, February 24, 2005 - 10:46 PM UTC
i think if u want to order u can get the rate to another currency like US dollar and do the transformation on the item to see how much theyre to ur currency . I am sure they ll charge u accordingly , but u can also send another mail notting that u wanna order now and u need the prices
lestweforget
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Victoria, Australia
Member Since: November 08, 2002
entire network: 2,832 Posts
KitMaker Network: 680 Posts
Posted: Thursday, February 24, 2005 - 10:51 PM UTC
Yeah, thought about that, im sure they will fix it soon, i mean, they wont simply leave it, but its a little frustrating it had to happen now, Chaos theory strikes again :-)
oh well
Vodnik
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Warszawa, Poland
Member Since: March 26, 2003
entire network: 4,342 Posts
KitMaker Network: 256 Posts
Posted: Thursday, February 24, 2005 - 10:54 PM UTC
Remeber that they will charge your credit card in Hong Kong Dollars anyway, regardless of the currency you see on the website. Your credit card company will do the currency exchange, so the final amount in your money will most likely be different from what is displayed on hobbyeasy website.

Pawel
lestweforget
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Victoria, Australia
Member Since: November 08, 2002
entire network: 2,832 Posts
KitMaker Network: 680 Posts
Posted: Thursday, February 24, 2005 - 11:06 PM UTC
Well guys, what can i say, after my last order i believed Hobby Easy were a great way to shop, but now this has simply re-enforced my opinion they are the way to go!
i got this reply just now, no more than 20 minutes after i e-mailed them.

Dear Brown
Thanks so much for kindly inform us the error in Australian Currency, it was
a tech error on our website, we noticed and fixed immediately after reading your mail.
Once again, thanks for your help!!
Best regards
Jacky
Hobbyeasy

Now thats Customer Service
Monte
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Rhode Island, United States
Member Since: December 08, 2002
entire network: 833 Posts
KitMaker Network: 216 Posts
Posted: Friday, February 25, 2005 - 05:38 PM UTC
So far I've heard all good comments concerning these guys. I think I'll have to give them a try.

Thanks for the heads up.
 _GOTOTOP