_GOTOBOTTOM
Tools & Supplies
Discussions on the latest and greatest tools, glues, and gadgets.
Hosted by Matt Leese
umm-usa.com
Vicious
Visit this Community
Queensland, Australia
Member Since: September 04, 2015
entire network: 1,517 Posts
KitMaker Network: 309 Posts
Posted: Tuesday, September 11, 2018 - 12:24 PM UTC
Question....umm-usa.com usually responds to emails or says to contact them for international buyers just for fun... , and then do not answer?...... I never bought anything from them is the first time but I have an order not exactly small to do, I wrote him twice to know how much the shipment would amount to but "everything is silent on the eastern front" .... ...is always like this or i am just unlucky?!?
retiredyank
Visit this Community
Arkansas, United States
Member Since: June 29, 2009
entire network: 11,610 Posts
KitMaker Network: 3,657 Posts
Posted: Wednesday, September 12, 2018 - 12:01 AM UTC
I've ordered, from UMM with no problem. Perhaps there is a problem, with postal options?
varanusk
Staff MemberManaging Editor
ARMORAMA
Visit this Community
Santa Cruz de Tenerife, Spain / Espaņa
Member Since: July 04, 2013
entire network: 1,288 Posts
KitMaker Network: 337 Posts
Posted: Wednesday, September 12, 2018 - 12:15 AM UTC

Quoted Text

Question....umm-usa.com usually responds to emails or says to contact them for international buyers just for fun... , and then do not answer?...... I never bought anything from them is the first time but I have an order not exactly small to do, I wrote him twice to know how much the shipment would amount to but "everything is silent on the eastern front" .... ...is always like this or i am just unlucky?!?


Exactly the same experience here... two e-mails and 0 answers.
Vicious
Visit this Community
Queensland, Australia
Member Since: September 04, 2015
entire network: 1,517 Posts
KitMaker Network: 309 Posts
Posted: Wednesday, September 12, 2018 - 12:22 AM UTC
no, on the site is writhe "All International buyers (outside US and Canada) must complete our online Order Form or send us an email to obtain order confirmation with the correct shipping and handling rate."....the form is only a email [email protected] but i see now they have other 2 email address i try with that 2 and see what happen...
SgtRam
Staff MemberContributing Writer
AEROSCALE
#197
Visit this Community
Ontario, Canada
Member Since: March 06, 2011
entire network: 3,971 Posts
KitMaker Network: 568 Posts
Posted: Wednesday, September 12, 2018 - 01:58 AM UTC
I have heard of retail store that deal with him have the same problem, no responses.
Vicious
Visit this Community
Queensland, Australia
Member Since: September 04, 2015
entire network: 1,517 Posts
KitMaker Network: 309 Posts
Posted: Wednesday, September 12, 2018 - 11:17 AM UTC
Mmmmm.....pity has a lot of interesting stuff,I try with the other addresses if not 'I come back from my pusher in Oz even if it does not have everything I'm looking for
Vicious
Visit this Community
Queensland, Australia
Member Since: September 04, 2015
entire network: 1,517 Posts
KitMaker Network: 309 Posts
Posted: Wednesday, September 12, 2018 - 03:40 PM UTC
i send a message to all 3 address and immediately responded on this john @ umm...... I think the other 2 does not check them often ... however, very kind and quickly give me cost and options and assured me that tomorrow the package are ready to leave .....we'll see
GazzaS
#424
Visit this Community
Queensland, Australia
Member Since: April 23, 2015
entire network: 4,648 Posts
KitMaker Network: 189 Posts
Posted: Wednesday, September 12, 2018 - 08:40 PM UTC

Quoted Text

i send a message to all 3 address and immediately responded on this john @ umm...... I think the other 2 does not check them often ... however, very kind and quickly give me cost and options and assured me that tomorrow the package are ready to leave .....we'll see


I live in Australia and have dealt with UMM. All went well.

Gaz
Vicious
Visit this Community
Queensland, Australia
Member Since: September 04, 2015
entire network: 1,517 Posts
KitMaker Network: 309 Posts
Posted: Thursday, September 13, 2018 - 11:18 AM UTC
Ok I must say that it was difficult to contact but since he answered in less than 24 hours the order was filled and shipped .... very happy...
 _GOTOTOP