I just purchased the new Dragon IDF MAGACH 3 (kit #3578) and there's a part that is missing. It looks as though it was snipped from the spruce tree. The question is this, how do I go about getting this part sent to me? I have no idea how to go about doing this. I've had over the years a part or two missing from Tamiya kits and I've just called Tamiya USA and in a few days the part was in my mail box. With this being a Dragon kit I have no idea who to contact. Certainly any help would be greatly appreciated. Thank you.

Tony

Which part is missing? Is it really needed according to the instructions?
/ Robin

Maybe you could try this:

http://www.dragoncare.com/chsmain.asp

Thank you for this. I've just sent and email and waiting to hear back from Dragon.

Tony

Yes, it's part of the left front fender assembly.

Good luck with that mate. Its took them best part of a year with numerous e mails to get something from them. Last e mail from them said two weeks. I live in hope.

I have had only good experiences, when dealing with Dragoncare. I usually received the replacement part, within two weeks.

I received an email asking to proof of purchase and details of my case and mailing address to forward @dragon-models.com. We'll see what happens now and I'll post how this all plays out.