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How to conctact Asuka?
russamotto
Utah, United States
Member Since: December 14, 2007
entire network: 3,389 Posts
KitMaker Network: 625 Posts
Member Since: December 14, 2007
entire network: 3,389 Posts
KitMaker Network: 625 Posts
Posted: Tuesday, December 01, 2015 - 11:04 PM UTC
I have just received my Asuka M4 late production. It did not include the M2 .50 cal which is shown in the instructions and the sprue layout at 1999.co. How do I contact them? Their website states customer feedback is discontinued. The box is in Japanese and I don't see any help info.
majjanelson
South Carolina, United States
Member Since: December 14, 2006
entire network: 1,355 Posts
KitMaker Network: 336 Posts
Member Since: December 14, 2006
entire network: 1,355 Posts
KitMaker Network: 336 Posts
Posted: Wednesday, December 02, 2015 - 12:05 AM UTC
Russ,
Did you order it directly from Asuka or a store?
If from a store, have you tried contacting them about the missing parts to see if they could help you? That might at least provide you with an alternative solution.
Did you order it directly from Asuka or a store?
If from a store, have you tried contacting them about the missing parts to see if they could help you? That might at least provide you with an alternative solution.
russamotto
Utah, United States
Member Since: December 14, 2007
entire network: 3,389 Posts
KitMaker Network: 625 Posts
Member Since: December 14, 2007
entire network: 3,389 Posts
KitMaker Network: 625 Posts
Posted: Wednesday, December 02, 2015 - 01:23 AM UTC
I ordered it from Lucky Model. I will give that a try. Thank you.