Hi everyone,
I want to know that, is someone had a problem with modelhobbies.co.uk ??
I bought some items from them but one item is missing on my package (a Bison Decal set). I informed them several times with mail but besides sending my missing decal set, I didn't receive any answer from them!!
Anyone knows something about them??
CagkanC
Modeling in General
General discussions about modeling topics.
General discussions about modeling topics.
Hosted by Jim Starkweather
Problem with Model Hobbies
cagkancakir
Ankara, Turkey / Türkçe
Member Since: April 28, 2011
entire network: 434 Posts
KitMaker Network: 25 Posts
Member Since: April 28, 2011
entire network: 434 Posts
KitMaker Network: 25 Posts
Posted: Monday, January 13, 2014 - 10:44 PM UTC
Posted: Tuesday, January 14, 2014 - 12:48 AM UTC
I have only seen one other complaint about this company and there was a lot more to the story than was published it seems. As for your issue, I don't know who saw your E-mail but they have sent what was missing.
cagkancakir
Ankara, Turkey / Türkçe
Member Since: April 28, 2011
entire network: 434 Posts
KitMaker Network: 25 Posts
Member Since: April 28, 2011
entire network: 434 Posts
KitMaker Network: 25 Posts
Posted: Tuesday, January 14, 2014 - 02:50 AM UTC
Hi Darren, thanks for the answer.
How do you know that they have sent what was missing?
CagkanC
Quoted Text
I don't know who saw your E-mail but they have sent what was missing.
How do you know that they have sent what was missing?
CagkanC
Maki
Senior Editor
Croatia Hrvatska
Member Since: February 13, 2002
entire network: 5,579 Posts
KitMaker Network: 538 Posts
Member Since: February 13, 2002
entire network: 5,579 Posts
KitMaker Network: 538 Posts
Posted: Tuesday, January 14, 2014 - 03:07 AM UTC
Quoted Text
but besides sending my missing decal set, I didn't receive any answer from them!!
You wrote it yourself, perhaps something was lost in translation?
I have used ModelHobbies several times and I was satisfied with them, however I have heard several stories similar to yours.
Mario
cagkancakir
Ankara, Turkey / Türkçe
Member Since: April 28, 2011
entire network: 434 Posts
KitMaker Network: 25 Posts
Member Since: April 28, 2011
entire network: 434 Posts
KitMaker Network: 25 Posts
Posted: Tuesday, January 14, 2014 - 03:23 AM UTC
I think it is a translation problem, sorry about that.
I didn't get my missing item (they didn't send) and I did not receive any answer from them.
CagkanC
I didn't get my missing item (they didn't send) and I did not receive any answer from them.
CagkanC
Posted: Tuesday, January 14, 2014 - 03:33 AM UTC
Sorry your initial post read as you having had the missing item. As you are not getting anywhere with the E-mail you could always call them direct.