_GOTOBOTTOM
User Support
Having a problem with the site? Post it here.
Recovering Inbox messages?
didgeboy
Visit this Community
Washington, United States
Member Since: September 21, 2010
entire network: 1,846 Posts
KitMaker Network: 208 Posts
Posted: Tuesday, August 20, 2013 - 10:21 AM UTC
Is it possible to recover old inbox messages, say something that is less than a year but older than 6 months? I do not see some of my older messages in my box and was hoping to retrieve some.
staff_Jim
Staff MemberPublisher
KITMAKER NETWORK
Visit this Community
New Hampshire, United States
Member Since: December 15, 2001
entire network: 12,571 Posts
KitMaker Network: 4,397 Posts
Posted: Tuesday, August 20, 2013 - 10:57 AM UTC
These are messages that you deleted? The short answer would be yes, but it's not a simple process.

Did you try asking the person you sent the message to (or got it from)? If they haven't deleted their copy then it should still show up in their inbox or outbox.

Jim
didgeboy
Visit this Community
Washington, United States
Member Since: September 21, 2010
entire network: 1,846 Posts
KitMaker Network: 208 Posts
Posted: Tuesday, August 20, 2013 - 05:28 PM UTC
Jim;
these are not messages I deleted, but they just do not show up in the inbox anymore. My box only goes back to apr 29 and there was some info i needed from earlier in the year. Is there a way to find those?
staff_Jim
Staff MemberPublisher
KITMAKER NETWORK
Visit this Community
New Hampshire, United States
Member Since: December 15, 2001
entire network: 12,571 Posts
KitMaker Network: 4,397 Posts
Posted: Thursday, August 22, 2013 - 04:27 AM UTC
I suppose there must be a limit then on the number of old messages that page displays. I have messages back to 2011, but less than 100 or maybe even 50.

I can take a look it may be something I can adjust.

Jim
staff_Jim
Staff MemberPublisher
KITMAKER NETWORK
Visit this Community
New Hampshire, United States
Member Since: December 15, 2001
entire network: 12,571 Posts
KitMaker Network: 4,397 Posts
Posted: Thursday, August 22, 2013 - 04:32 AM UTC
It was capping them at 100. Try checking now.

Jim
exer
Visit this Community
Dublin, Ireland
Member Since: November 27, 2004
entire network: 6,048 Posts
KitMaker Network: 845 Posts
Posted: Thursday, August 22, 2013 - 04:45 AM UTC
Yeah I have found old messages by deleting newer ones
 _GOTOTOP