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Problems uploading images
communityguy
#280
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Texas, United States
Member Since: May 14, 2012
entire network: 493 Posts
KitMaker Network: 133 Posts
Posted: Wednesday, July 24, 2013 - 06:01 AM UTC
I managed to finally get one image to upload to a new album, but now I keep getting the "your images are processing" message when trying to upload one and/or multiple images but they never show on the site. Sometimes I'm getting a message saying that the album doesn't allow photos.

Any idea what's going on?

Thanks!
Tojo72
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North Carolina, United States
Member Since: June 06, 2006
entire network: 4,691 Posts
KitMaker Network: 668 Posts
Posted: Wednesday, July 24, 2013 - 06:18 AM UTC
Are your images 800x600 resolution.I found that unless they were at least that small,they wouldn't load.
staff_Jim
Staff MemberPublisher
KITMAKER NETWORK
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New Hampshire, United States
Member Since: December 15, 2001
entire network: 12,571 Posts
KitMaker Network: 4,397 Posts
Posted: Wednesday, July 24, 2013 - 09:01 AM UTC
Hi Jake,
Sadly our gallery is very persnickety and not all all friendly I fully admit. When you click UPLOAD it is very important that you are in the album/area where you can actually upload photos. This usually means being in "My Photos" or "My Albums".

Anthony is correct in that pre-sizing your images is helpful. If the image is too large (file size) than that will stop or prevent an upload from completing properly. I believe the max file size is around 2MB, but by resizing the image to around 800 x 600 you will not need to server to re-resize the image and it will potentially even look better.

Hope that helps.

Jim

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