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Tools & Supplies
Discussions on the latest and greatest tools, glues, and gadgets.
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Dremel Help!
Chief
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Washington, United States
Member Since: February 07, 2002
entire network: 498 Posts
KitMaker Network: 203 Posts
Posted: Wednesday, May 22, 2002 - 11:14 PM UTC
List, anybody got a box or instruction book from Dremel that might have an address to send my tool to get fixed. I replaced the magnets etc. in it and it started to slow down and now don't work. A buddy gave me his old one to use and want to get mine fixed befor I transfer. Call me cheap, but this one is only 3 years old and don't want to pay 60 bucks to replace it! Also, does anybody know where I can get a power/speed regulator for one?
sourkraut
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Indiana, United States
Member Since: May 11, 2002
entire network: 602 Posts
KitMaker Network: 0 Posts
Posted: Wednesday, May 22, 2002 - 11:21 PM UTC
try
http://www.dremel.com/
go to the customer service link
Chief
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Washington, United States
Member Since: February 07, 2002
entire network: 498 Posts
KitMaker Network: 203 Posts
Posted: Wednesday, May 22, 2002 - 11:32 PM UTC
Tanks Scott! It goes out tomorrow, didn't think about the internet. :-)
salt6
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Oklahoma, United States
Member Since: February 17, 2002
entire network: 796 Posts
KitMaker Network: 0 Posts
Posted: Thursday, May 23, 2002 - 01:41 AM UTC
Well what do you know. I just broke the flex shaft on my old dremel last night. Went to the sites listed and no help. Did a google search and found some info and then when to ebay and bought a replaement shaft. We'll see how well it works.
YodaMan
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United States
Member Since: February 21, 2002
entire network: 1,561 Posts
KitMaker Network: 485 Posts
Posted: Thursday, May 23, 2002 - 02:02 AM UTC
Lets dig out the ol' manual here....

Quoted Text

"Questions or problems? Call 1-800-437-3635"
_______________________________________
Dremel limited warranty
You dremel tool is warranted against defective material or workmanship for a period of five years from date of purchase. In the event of a failure of a product to conform to this written warranty, please take the following action:
1) Do NOT return your product to the place of purchase
2)Carefully pack the product itself, with no other items, and return it, freight prepaid, along with:
A - a copy of you dated proof of purchase (please keep a copy for yourself)
B - A written statement about the nature of the problem
C - Your name address and phone number to:
UNITED STATES
Dremel service center
4915 Twenty-first street
Racine, Wisconsin 53406
1-800-437-3635
OR
Dremel service center
4631 E. Sunny Dunes
Palm Springs, CA 92264
1-800-275-2052

We reccomend that the package be insured against loss or in transit damage for which we cannot be responsible.
Yada, yada yada. Yada yada yada.....


Hope that's of some use to you, Chief!

YodaMan
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