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Buy, Sell or Trade
This forum is for all selling and buying related topics.
Squadron = Useless
warreni
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South Australia, Australia
Member Since: August 14, 2007
entire network: 5,926 Posts
KitMaker Network: 271 Posts
Posted: Wednesday, August 31, 2011 - 08:55 AM UTC
Yes, you read it write. Never again will I buy anything from these losers. First they say put in your credit card number and we will let you confirm the order after you find out how much postage is. They went straight to the Thank you for your order screen. I have tried to email them using three different email addresses and all of them have some back undeliverable.

Don't use them, they are useless.
oldbean
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Virginia, United States
Member Since: July 05, 2004
entire network: 769 Posts
KitMaker Network: 219 Posts
Posted: Wednesday, August 31, 2011 - 11:30 AM UTC
Did you try the toll free number? 1-877-414-0434
pzkfwmk6
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Pennsylvania, United States
Member Since: January 08, 2005
entire network: 456 Posts
KitMaker Network: 231 Posts
Posted: Thursday, September 01, 2011 - 01:10 AM UTC
Gotta say that I've been using them since before internet and only had good results.
You sure the problems not on your end with the computer?
milvehfan
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North Carolina, United States
Member Since: June 26, 2007
entire network: 2,116 Posts
KitMaker Network: 1,015 Posts
Posted: Thursday, September 01, 2011 - 02:58 AM UTC
Hi,
Like ED, I have used them on an off since the early 80's and have had no real issuses with them.
My 2 cents worth,
milvehfan
sfctur1
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California, United States
Member Since: December 12, 2007
entire network: 643 Posts
KitMaker Network: 109 Posts
Posted: Thursday, September 01, 2011 - 03:37 AM UTC
I have used Squadron Models since the 70's and have never had major problem Once an Item was missing from my order, I E-mailed them and had an answer the next day. They refunded my money and a few days later they sent me the item at no charge. Postage is a big issue going to Australia. I ordered an item from a shop there and the postage was more than the item. That is my two cents worth.
Tom
sniper34
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New York, United States
Member Since: June 02, 2008
entire network: 229 Posts
KitMaker Network: 162 Posts
Posted: Thursday, September 01, 2011 - 04:26 AM UTC
Same here. Actually they seem to have gotten better in the online paperwork area. No probs. And the shipping is fair too. That's my 1.5 cents worth. I think a phone call can clear it all up.
warreni
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South Australia, Australia
Member Since: August 14, 2007
entire network: 5,926 Posts
KitMaker Network: 271 Posts
Posted: Thursday, September 01, 2011 - 09:17 AM UTC
Sorry. but toll-free phone calls are not toll free from Australia. I have been ordering online for a long time now and the problem ISN'T at this end. If a site says you will get the chance to review the order, with postage costs, then doesn't do that then that is just wrong.
Then there is Roll models.. I ordered two SPAD XIII kits from them , they got here and one of them is missing the instructions. I emailed them and they said go to the manufacturer!! They sent the kit without instructions that I paid full price for. Bah.. never again.
Tojo72
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North Carolina, United States
Member Since: June 06, 2006
entire network: 4,691 Posts
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Posted: Thursday, September 01, 2011 - 10:15 AM UTC
All I can say is Greatmodels and Spruebrothers

Always thought Squadron was always priced higher
Recon
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Wisconsin, United States
Member Since: October 19, 2002
entire network: 1,571 Posts
KitMaker Network: 648 Posts
Posted: Thursday, September 01, 2011 - 11:42 AM UTC
If you got two of the same kit, why would you need the instructions for the other kit(maybe I misread your statement)?
I have used squadron for decades and I have had nothing but good things to say about them.
If I have had a problem they fixed it with no questions asked.
Mike
shopkin4
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Illinois, United States
Member Since: March 29, 2009
entire network: 1,135 Posts
KitMaker Network: 89 Posts
Posted: Thursday, September 01, 2011 - 12:15 PM UTC

Quoted Text

All I can say is Greatmodels and Spruebrothers

Always thought Squadron was always priced higher



Agreed. You can't go wrong with either
oldbean
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Virginia, United States
Member Since: July 05, 2004
entire network: 769 Posts
KitMaker Network: 219 Posts
Posted: Friday, September 02, 2011 - 02:09 AM UTC

Quoted Text

Sorry. but toll-free phone calls are not toll free from Australia. I have been ordering online for a long time now and the problem ISN'T at this end. If a site says you will get the chance to review the order, with postage costs, then doesn't do that then that is just wrong.
Then there is Roll models.. I ordered two SPAD XIII kits from them , they got here and one of them is missing the instructions. I emailed them and they said go to the manufacturer!! They sent the kit without instructions that I paid full price for. Bah.. never again.




Then next time try the international number 1-972-242-8663. Like others, I've used them several times and never had a problem. Sounds like operator error to me.
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