just want to let you know about the excellent customer servic i have just recieved from pocketbond, the uk importer/distributer of afv club, trumpeter, alan etc
i recently bought afv clubs achilles and found it had some serious molding problems on the main hull parts.
i posted the parts replacement form with a letter to them last monday, and recieved my parts this morning totally free of charge, they didnt even want postage and packing,
thats 10 days from mailing the letter to recieving the parts. and anyone who knows the british post network will know how great this is!
i would seriously recommend doing buisiness with this ompany to anyone in the uk or europe
regards
joe
Modeling in General
General discussions about modeling topics.
General discussions about modeling topics.
Hosted by Jim Starkweather
pocketbond customer service
greatbrit
United Kingdom
Member Since: May 14, 2003
entire network: 2,127 Posts
KitMaker Network: 677 Posts
Member Since: May 14, 2003
entire network: 2,127 Posts
KitMaker Network: 677 Posts
Posted: Wednesday, August 13, 2003 - 08:23 AM UTC
mikeli125
England - North West, United Kingdom
Member Since: December 24, 2002
entire network: 2,595 Posts
KitMaker Network: 1,079 Posts
Member Since: December 24, 2002
entire network: 2,595 Posts
KitMaker Network: 1,079 Posts
Posted: Wednesday, August 13, 2003 - 08:39 AM UTC
good to here that,
My modleshop will be stunned as they tell me the owner of pocket bond
is a right misrable git forgets to send kits ect that've ordered ect glad you got the
bits are you going to start the kit now I keep looking at mine
My modleshop will be stunned as they tell me the owner of pocket bond
is a right misrable git forgets to send kits ect that've ordered ect glad you got the
bits are you going to start the kit now I keep looking at mine
greatbrit
United Kingdom
Member Since: May 14, 2003
entire network: 2,127 Posts
KitMaker Network: 677 Posts
Member Since: May 14, 2003
entire network: 2,127 Posts
KitMaker Network: 677 Posts
Posted: Wednesday, August 13, 2003 - 10:04 PM UTC
ill start it as soon as i get enough time, ive been a bit busy with a new job lately so modelling has been put on the back burner