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Modeling in General
General discussions about modeling topics.
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Tamiya Support in UK
nheather
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United Kingdom
Member Since: November 12, 2007
entire network: 295 Posts
KitMaker Network: 90 Posts
Posted: Saturday, January 23, 2010 - 09:53 AM UTC
I recently purchased a Tamiya Centaur and I have noticed that one of the rubber tracks is broken.

I have started building it so don't feel I can take this up with the retailer so I looked for details in the documentation to contact Tamiya.

There are two things - one a form which says for Japanese use only and another a general statment saying that I should contact the local Tamiya dealer, but no address.

Any idea who I should contact.

Many thanks,

Nigel
Phil_H
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New South Wales, Australia
Member Since: November 10, 2005
entire network: 546 Posts
KitMaker Network: 78 Posts
Posted: Saturday, January 23, 2010 - 05:47 PM UTC
Hi Nigel,

Here's a link to Tamiya's European distributors list: http://www.tamiya.com/europe/euro.htm
nheather
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United Kingdom
Member Since: November 12, 2007
entire network: 295 Posts
KitMaker Network: 90 Posts
Posted: Sunday, January 24, 2010 - 01:18 AM UTC
Many thanks I will give them a call tomorrow.
Cheers,

Nigel
nheather
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United Kingdom
Member Since: November 12, 2007
entire network: 295 Posts
KitMaker Network: 90 Posts
Posted: Thursday, January 28, 2010 - 05:58 AM UTC
In answer to my own question ....

They are absolutely fantastic.

I sent an eMail to UK Agents (HobbyCo) on sunday. I got an email back on Monday morning saying that a replacement track had been posted.

It arrived this morning.

10/10 for HobbyCo - they couldn't have done any better.

Cheers,

Nigel
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