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customer service of Luckymodel.com...???
skarik
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Praha, Czech Republic
Member Since: February 08, 2005
entire network: 324 Posts
KitMaker Network: 29 Posts
Posted: Monday, December 31, 2007 - 04:19 AM UTC
Hi there,
I just wanted to ask if any special contact email to Luckymodel.com is available...???
I made an order and everything seemed to be very easy. Also my first email (concerning the particular order) was answered by return. However as the shipment was still not made I tried to contact them several times, but without any answer.

Can somebody help...???

What is your experience with Luckymodel?

Regards

Jiri
Grumpyoldman
Staff MemberConsigliere
KITMAKER NETWORK
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Florida, United States
Member Since: October 17, 2003
entire network: 15,338 Posts
KitMaker Network: 5,072 Posts
Posted: Monday, December 31, 2007 - 05:03 AM UTC
After you log in, go to "My Account" --- you will see a "My Request" button. It works like our PM system.
skarik
Visit this Community
Praha, Czech Republic
Member Since: February 08, 2005
entire network: 324 Posts
KitMaker Network: 29 Posts
Posted: Monday, December 31, 2007 - 05:20 AM UTC
thanks a lot, I will try immediately

regards

Jiri
DeskJockey
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Virginia, United States
Member Since: July 17, 2006
entire network: 1,558 Posts
KitMaker Network: 376 Posts
Posted: Monday, December 31, 2007 - 05:49 AM UTC
As Dave pointed out, use their request system to discuss any problems with your order. They have been extremely responsive to my questions and concerns, and in return I've given them a lot of my hard-earned $$$.

Just remember--if an item is listed as "Available" and has a blue square, it means they do not have it in stock but can order it for you, so it might take a while for you to get it.

Let us know how it goes.
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