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Modeling in General: Advice on...
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squadron.com
docdios
#036
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England - West Midlands, United Kingdom
Member Since: December 01, 2001
entire network: 1,998 Posts
KitMaker Network: 257 Posts
Posted: Monday, November 05, 2007 - 08:48 AM UTC
Hi all

there is an item on squadron.com that I'm interested in, is every thing they show in stock as the item has been OOP for a while and does any body have any comments on them good / bad and hows there shipping to the UK.

cheers

Keith Forsyth
slodder
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North Carolina, United States
Member Since: February 22, 2002
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Posted: Monday, November 05, 2007 - 09:29 AM UTC
I would phone them up and ask directly. They can look it up and tell you right there.
Grumpyoldman
Staff MemberConsigliere
KITMAKER NETWORK
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Florida, United States
Member Since: October 17, 2003
entire network: 15,338 Posts
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Posted: Monday, November 05, 2007 - 12:09 PM UTC
Squadron has a very active shopping cart.
If you try to put something in your cart that goes out of stock, it comes up as out of stock.
I can't recall a time over the last few years where I ordered anything from them, that didn't arrive, or it suddenly being back ordered, after it was in my cart.
Phone calls from the UK may prove to be expensive.
Don't know how they ship over seas, but I usually order on Monday, and package arrives on Thursday or Friday.
The free shipping - for US- is over $100.00 and is easy to reach by the way, and saves extra bucks for more stuff.....
A bad place for compulsive buyers to surf......
calvin2000
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Colorado, United States
Member Since: July 25, 2007
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Posted: Monday, November 05, 2007 - 12:16 PM UTC
I agree with Dave, I have had nothing but good luck with them. and it is a very Expensive place to surf but then that is a good thing.
sgtreef
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Oklahoma, United States
Member Since: March 01, 2002
entire network: 6,043 Posts
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Posted: Monday, November 05, 2007 - 01:50 PM UTC
Great place to shop I order today most times will receive tomorrow.
Ordered on Fri and Sat a Fed-ex dude was dropping me off a package.
Now that is service.
JPTRR
Staff MemberManaging Editor
RAILROAD MODELING
#051
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Tennessee, United States
Member Since: December 21, 2002
entire network: 7,772 Posts
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Posted: Monday, November 05, 2007 - 05:52 PM UTC
Another great thing about Squadron is that they have done a very good job of supporting the troops and shipping to APOs. If you want to donate to the Baghdad or Bagram or The Kandahar or Diego Garcia Hobby Clubs, et al (even UK and Australian troops, maybe others), they match you dollar for dollar. Just ask, because the first salesperson I tried to donate to didn't know Squadron did so.

Thank you, Squadron!
viper29_ca
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New Brunswick, Canada
Member Since: October 18, 2002
entire network: 2,247 Posts
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Posted: Tuesday, November 06, 2007 - 03:16 AM UTC
Squadron's wholesale department is my main supplier for kits for my shop (although I am in Canada....long story). And I have had nothing but great service from them, their sales and shipping people will bend over backwards for their customers.

When you are on the Squadron retail site, if in the list your item has a shopping cart beside it, or when you are on the item page itself, and it has a shopping cart up top, that means that the item is in stock.

If in the list there is no shopping cart, or at the top of the item page its says OOS, then it is truly OOS.

They go through a pile of kits. The morning the Bronco Staghound became available, my saleslady called me (not e-mail, or some other form of communication) but CALLED me, to say they had them in, how many did I want. I told her how many I wanted and she put them on my order. Good thing to, because later that day, the website was showing that the kit was now OOS.

That is just one example of the kind of service that I have gotten from them. Granted on the wholesale side of things, but the retail side of things I am sure is no different for service!!
Fazer1006
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England - North East, United Kingdom
Member Since: October 21, 2005
entire network: 234 Posts
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Posted: Tuesday, November 06, 2007 - 08:40 AM UTC
Hi Keith,
Squadron is a good model shop BUt watch out for the shipping costs to England as this can be 50% of your order cost , I weigh up getting some items from them but comparing to Hannants, I was saving a fiver. (But ordering for the SMW show next weekend meant I saved 10%) so did not work out for me
So if it is a ready available item, check local before you part with your money
Mark
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