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Modeling in General
General discussions about modeling topics.
Eduard
ElmerFudd
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Tennessee, United States
Member Since: July 31, 2007
entire network: 156 Posts
KitMaker Network: 39 Posts
Posted: Friday, October 05, 2007 - 01:18 AM UTC
I ordered the PE set for the PBR from Eduard over a week ago. All I have gotten in response to my order is an email saying that it was sent to Eduard and I will be notified by email when it is on it's way. That was the day after I ordered it and still havent heard anything. I tried emailing them but have yet to get a response. I know they are located in europe so I'm fine with it taking a while to arrive, but is this lack of a response normal from this company? If not does anybody know of a better way to find out what's going on?
ElmerFudd
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Tennessee, United States
Member Since: July 31, 2007
entire network: 156 Posts
KitMaker Network: 39 Posts
Posted: Friday, October 05, 2007 - 06:42 AM UTC
Me thinketh the lack of answers doth not bode well for me
betheyn
Staff MemberSenior Editor
AEROSCALE
#019
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England - South East, United Kingdom
Member Since: October 14, 2004
entire network: 4,560 Posts
KitMaker Network: 715 Posts
Posted: Friday, October 05, 2007 - 10:11 AM UTC
Hi Josh,
Don't know if its normal practice for Eduard, but the same thing happened to me when I ordered the Bf 110. After 4 days of nothing I sent an e/mail, and got a reply the next day saying it was on its way. Only took about 3 days to get here and didn't get charged for it until 2 days later.
They could definitely use some customer P.R training .
Andy
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