Has anyone had to use dragon care for missing parts? If so, how was the service?
Thanks
Mike
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dragon care
Recon

Member Since: October 19, 2002
entire network: 1,571 Posts
KitMaker Network: 648 Posts

Posted: Sunday, June 24, 2007 - 12:27 PM UTC
sgtreef

Member Since: March 01, 2002
entire network: 6,043 Posts
KitMaker Network: 1,603 Posts

Posted: Monday, June 25, 2007 - 12:19 PM UTC
100 percent great.
ask for Ramon I think is his name.
5 stars
ask for Ramon I think is his name.
5 stars
MLD

Member Since: July 21, 2002
entire network: 3,569 Posts
KitMaker Network: 684 Posts

Posted: Monday, June 25, 2007 - 12:38 PM UTC
No problems here either.
complete satisfaction, actually I got the part I needed replaced (their fault) shipped from California, and then a week later the entire A sprue sent Airmail from China
mike
complete satisfaction, actually I got the part I needed replaced (their fault) shipped from California, and then a week later the entire A sprue sent Airmail from China
mike
keenan

Member Since: October 16, 2002
entire network: 5,272 Posts
KitMaker Network: 2,192 Posts

Posted: Tuesday, June 26, 2007 - 02:59 AM UTC
Same as everyone else. Outstanding.
Shaun
Shaun
DT61

Member Since: September 18, 2005
entire network: 1,226 Posts
KitMaker Network: 399 Posts

Posted: Tuesday, June 26, 2007 - 07:23 AM UTC
I have had to use it a couple of times. Mostly the service has been great. However I purchased the Panther premium edition kit and the transpart vision parts were missing. I sent my request to dragon care which was promptly answered, and that the parts would be sent to me. This was over a month ago and I am still waiting for the missing parts. But at the rate I build I can easily wait
lol
Darryl
lolDarryl
mj

Member Since: March 16, 2002
entire network: 1,331 Posts
KitMaker Network: 334 Posts

Posted: Tuesday, June 26, 2007 - 08:36 AM UTC
Used them once, and it was absolutely top-notch service.
Mike
Mike
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